Privacy Policy
Last Updated: 10/16/2024
At Ready Made Trusses and Ready Made Builders’ Supply, (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information we collect from our customers. This privacy policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect the following information to facilitate business transactions and deliver our products and services:
- Customer Information: Name, billing name, billing address, telephone number.
- Shipping Information: Job or ship-to name, shipping address, telephone number.
- Contact Information: Email address.
- Payment Information: Federal Tax Identification Number (for credit accounts only), order details, and payment card details for processing payments.
- Order Information: Information related to the products or services ordered.
2. How We Use Your Information
The information collected is used strictly for the following purposes:
- To process and fulfill customer orders.
- To communicate with customers about their orders, deliveries, and inquiries.
- To maintain accurate billing and shipping records.
- To provide customer support and handle service requests.
We do not use your personal information for marketing or advertising purposes unless explicitly requested by you. We do not sell or share your personal information with third parties for marketing purposes.
3. Payment Information
If you pay using a credit or debit card, we collect the necessary payment details to process your transaction. Please note:
- Credit card information is not stored in our system after the payment is processed.
- We shred any physical or electronic records of your payment details once the transaction is complete.
- We encourage customers to use checks for payments to minimize the need for processing card details.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Secure physical and electronic storage methods for personal information.
- Limiting access to personal data to authorized employees and contractors only.
- Using secure payment gateways and encryption to process online payments.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this privacy policy, including any legal, accounting, or reporting requirements.
- Customer information: Retained as long as you maintain an active account or business relationship with us.
- Payment information: Not stored beyond the completion of a transaction.
6. Your Privacy Rights
Since we only collect the information required for business transactions, we do not offer an “opt-out” for providing this information. However, you may:
- Request access to your personal data.
- Request corrections if the information we have on file is inaccurate.
- Request that we delete your personal data in certain cases, except when we are required by law to retain it for tax or legal reasons.
To exercise any of these rights, please contact us at [insert contact email or address].
7. Sharing Information with Third Parties
We do not share your personal information with third parties, except in the following cases:
- With service providers who assist in delivering your orders (e.g., shipping carriers).
- If required by law to comply with legal obligations, protect our rights, or respond to lawful government requests.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. If any significant changes are made, we will notify customers via our website or email.
9. Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please contact us:
Ready Made Builders’ Supply
Address: 5367 W 4700 S, Salt Lake City, UT 84118
Email: vlawrence@rmbs.us
Phone: 801.969.3481
